Shipping policy
Processing time
Orders are processed within 1 to 3 business days after payment. You will receive a confirmation email when your order ships.
Delivery time
Standard shipping takes 7 to 14 business days after processing. Delivery times may vary during holidays or peak periods.
Shipping rates
- Standard shipping: $5.00
- Free standard shipping on orders over $35.00
Tracking
Once your order ships, we will email you a tracking number.
Delays or lost packages
If your order has not arrived within 14 business days, contact us at J48858113@gmail.com and we will investigate right away. If a package is confirmed lost, we will send a replacement or issue a refund.
Incorrect address
Please double-check your address at checkout. We are not responsible for packages sent to an incorrect address provided by the customer.
Contact us
Questions? Email us at Jnglobal.support@gmail.com